Read notifications
Notifications bring updates about work in your active workspace into one place.
- ReadOpen Notifications in the sidebar.
- Follow the linkOpen the related task or alert.
- ActReview or update the source item.
- Mark readClear the unread item when ready.
Review updates
- Select Notifications.
- Turn on Unread only if you want to focus on new items.
- Read the message and timestamp.
- Use Open task or Open alerts when the notification includes a source link.
- Select Mark read when you have reviewed it.
Marking a notification read does not complete a task or resolve an alert. Update the related item separately.
Understand email status
A notification may display an Email delivery status. In-app notifications and email delivery are separate: a notification can exist even if its email was not delivered.
Email requires both enabled workspace settings and a configured delivery service. If an important email did not arrive, check Notifications first and ask your administrator to review the displayed delivery status.
If a linked item will not open
Confirm that you are in the correct workspace. Access may have changed since the notification was created. Ask your administrator to check the task or alert permissions if it remains unavailable.
Related: task updates and troubleshooting.